Service Tech I

What You'll Do

• Assist in the process of making all units ready for move-in.
• Respond to all resident work order requests to quickly diagnose and correct any air conditioning, heating, appliance, carpentry, electrical and plumbing issues.
• Perform routine preventative maintenance on building systems.
• Inspect the community daily to identify any items that need maintenance or repair.
• Clearing snow and ice during inclement weather.
• Work a flexible schedule and share on-call duty which requires responding to emergencies in 30 minutes or less.

What You'll Need To Succeed (requirements)

• A high-school diploma or equivalent and 1 year of maintenance experience in apartments, hotels or similar environment with the highest standards of service, integrity, creativity, and teamwork.
• Ability to diagnose and repair HVAC equipment and appliances and working knowledge of plumbing fixtures, basic electrical circuitry, carpentry, and be skilled in the use of power and hand tools (service technicians supply their own hand tools).
• Posses a valid driver’s license and dependable transportation including on-call hours.
• Ability to lift up to 50 pounds including supplies and appliance.
• Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING – Demonstrated passion for caring about customers and co-workers alike. PROFESSIONALISM – Professional presentation and superior written and verbal communication skills. EMPOWERMENT – Proactive approach with a proven capability to take ownership of customer concerns. LEADERSHIP – Dependability as a team member who inspires others to achieve excellence. INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
• HVAC, CFC certification preferred (required at some communities) and plumbing and electrical certification is preferred.

How We Support You

• JBG SMITH offers a bonus program, renewal incentives, and a competitive benefits package; including up to $5,200 annual reimbursement for professional development opportunities.
• For a complete benefits overview, please visit the benefits section of our careers page.
• In addition to providing employees with a great place to work, we offer a 20%-40% housing discount at select JBG SMITH communities.

About the Role

JBG SMITH is a leading owner, operator, investor, and developer of high-growth mixed-use properties in and around Washington, DC. We are placemakers who shape inspiring and engaging places, creating value and a positive impact in every community we touch. We are proud to be recognized as one of the Washington Post’s Top Workplaces in the region and we strive to provide outstanding work environments and opportunities for career growth and advancement.

Qualifications

• A high-school diploma or equivalent and 1 year of maintenance experience in apartments, hotels or similar environment with the highest standards of service, integrity, creativity, and teamwork.
• Ability to diagnose and repair HVAC equipment and appliances and working knowledge of plumbing fixtures, basic electrical circuitry, carpentry, and be skilled in the use of power and hand tools (service technicians supply their own hand tools).
• Posses a valid driver’s license and dependable transportation including on-call hours.
• Ability to lift up to 50 pounds including supplies and appliance.
• Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING – Demonstrated passion for caring about customers and co-workers alike. PROFESSIONALISM – Professional presentation and superior written and verbal communication skills. EMPOWERMENT – Proactive approach with a proven capability to take ownership of customer concerns. LEADERSHIP – Dependability as a team member who inspires others to achieve excellence. INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
• HVAC, CFC certification preferred (required at some communities) and plumbing and electrical certification is preferred.

Skills

• High-school diploma or equivalent.
• 1 year of maintenance experience in apartments, hotels or similar environment.
• Ability to diagnose and repair HVAC equipment and appliances.
• Working knowledge of plumbing fixtures, basic electrical circuitry, carpentry.
• Skilled in the use of power and hand tools.
• Valid driver’s license and dependable transportation.
• Ability to lift up to 50 pounds including supplies and appliance.
• Passion for providing exceptional customer experiences.
• Core customer service elements: CARING, PROFESSIONALISM, EMPOWERMENT, LEADERSHIP, INCLUSION.
• HVAC, CFC certification preferred.
• Plumbing and electrical certification is preferred.

Benefits

• Bonus program.
• Renewal incentives.
• Competitive benefits package including up to $5,200 annual reimbursement for professional development opportunities.
• 20%-40% housing discount at select JBG SMITH communities.

Pay

The salary range information provided is a general guideline. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. JBG SMITH considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Schedule

Position is flexible and may require on-call duty to respond to emergencies in 30 minutes or less.