Service Tech 1

About the role

Rite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Responsibilities

• Install, maintain, and repair loading dock equipment and industrial doors at customer facilities
• Act as a technical resource for customers and the sales force
• Work independently or in small teams in a field service environment
• Serve as a primary customer contact

Requirements

• Experience welding and working with mechanical, hydraulic, and electrical systems
• Ability to work independently in a field environment
• Good customer service skills
• Ability to work outdoors and at heights
• Ability to lift up to 100 pounds
• Pre-employment drug test and clean driving record required (position requires driving a company vehicle)
• DOT physical required

Qualifications

• Prior experience in the repair or installation of industrial equipment is preferred

Benefits

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance
• Robust well-being program with opportunity to receive an extra day off and more
• Strong retirement savings program with 401(k), company match, and profit sharing
• Paid holidays, vacation time, and personal/sick days each year