Service Tech 1

About the role

Rite-Hite Service Technicians install, maintain, and repair loading dock equipment and industrial doors at customer facilities. They also serve as a technical resource for both customers and the sales force.

Responsibilities

• Install, maintain, and repair loading dock equipment and industrial doors
• Provide technical support to customers and sales team
• Work independently or in small teams in a field service environment
• Act as a primary customer contact

Requirements

• Experience welding and working with mechanical, hydraulic, and electrical systems
• Prior experience in the repair or installation of industrial equipment preferred
• Ability to work independently in a field environment
• Good customer service skills
• Ability to work outdoors, at heights, and lift up to 100 pounds
• Pre-employment drug test and clean driving record required
• DOT physical required

Qualifications

• High school diploma or equivalent
• Valid driver’s license
• Ability to pass a background check

Skills

• Welding
• Mechanical, hydraulic, and electrical systems
• Customer service
• Field service experience

Benefits

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance
• A robust well-being program
• Paid holidays, vacation time, and personal/sick days
• Company match and profit sharing in retirement savings program

Pay

$26.85 - $36.90 per hour based on a 40-hour work week. The number of hours scheduled per week may vary based on business needs.

Schedule

The base pay actually offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.