Service Systems Coordinator

About the role

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Responsibilities

• Confirm required documents based on the bid and TIP.
• Process order acknowledgements and credit approvals.
• Upload required files, including credit approvals, order acknowledgements, and legal documents.
• Transition jobs based on validation requests sent by Account Managers through Worksite.
• Validate requests to transition work packages from Sales Administrators or Account Managers.
• Track job progress, including work packages returned to Account Managers or Sales Administrators for incorrect information.
• Submit contract management requests to the Legal Department.
• Submit credit line requests to MDM.
• Review terms with the Legal Department and coordinate bond orders as needed.
• Set up locations in Salesforce and attach locations to accounts.
• Update account names as needed and verify duplicate locations are not being created.

Requirements

• One-year certificate from college or technical school; or three (3) plus years of related experience and/or training; or equivalent combination of education and experience. Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• Strong organizational and communication skills, with a proactive approach and willingness to work independently as well as part of a team. Proven experience prioritizing tasks and managing multiple responsibilities in a fast-paced environment. Experience working with cross-functional teams and business systems preferred. Familiarity with Salesforce, job coordination processes, and document management preferred. Flexibility to work overtime as required.

This position is designated as a Safety Sensitive role and may require additional drug screening.

Benefits

• Health insurance and holistic wellness programs with generous incentives (benefits start day one).
• Family building benefits: fertility coverage and adoption/surrogacy assistance.
• Paid time off: up to 15 vacation days, paid holidays, sick leave, plus options for volunteer and parental leave.
• 401K match, educational and training opportunities, tuition assistance, student debt support.

Pay

Annual Base Salary Range: $54,751.66 - $76,929.99 (Exception Hourly). Incentive Eligible: No. Sales Commission Eligible: No.

Schedule

Monday to Thursday: work onsite with colleagues. Friday: choose your work location, balancing work requirements.