Jobs · OTHR · Michigan

Service Support (Hiring Event 10/5/26)

Topgolf · Auburn Hills, MI · 4 wk ago
OTHRPart-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to include sections only if posting has real specific content. We need to parse the posting. Content: - Intro: "Immediate Hiring | Swing into a Job You’ll Love at Topgolf! ..." This is about the company and role description. Could be "About the role" or maybe "What We’re Seeking". But we need to decide sections. We have sections in posting: "What We’re Seeking", "What’s In It for You?" (includes benefits, flexibility, perks, career growth, fun). Then "What You’ll Need to Succeed as a Service Support Playmaker" (requirements/qualifications). Then "What You Will Do In The Role" (responsibilities). Then "Physical Requirements". Then later "Benefits" repeated. We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should not invent sections like "What We’re Seeking". We can map content to appropriate headings. We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate (EEO, legal, etc). Also remove duplicated lines. We need to include Pay and Schedule only if posting actually states them. The posting mentions: "Our hourly wages are competitive, and tips are available for certain positions." That's pay info (competitive hourly wages, tips). Also "Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker." That's schedule info. Thus we can include Pay and Schedule sections. Benefits: they list health, dental, vision, 401(k) playmaker match, free mental well-being platform, free game play, discounted food and retail items, weekly Playmaker meals. Also later "Free Play & 1/2 price food!" So we can include Benefits. Responsibilities: from "What You Will Do In The Role": greet players, deliver food/drinks, prepare non-alcoholic beverages, maintain clean/stocked service areas, bus bays/tables, fold napkins, support team, restock stations, help on tee line, keep common areas clean, commitment to safety and sanitation, live core values. Requirements/Qualifications/Skills: from "What You’ll Need to Succeed as a Service Support Playmaker": Positive Attitude, One Team Mentality, Player Focus, Ability to Thrive in a Popular Environment, Previous Experience in Hospitality or Entertainment (plus). Also physical requirements: lift up to 50 lbs, on feet, endurance. We could split: Requirements (maybe experience), Qualifications (maybe attitude/team), Skills (maybe physical). But we can combine into one section if needed. However we must only include sections when there is real specific content. We could have multiple sections: Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Also maybe About the role (intro). The intro includes company mission and role description; we could put that under About the role. We must not repeat job title as heading. The job title is "Service Support Playmaker"? Actually the posting mentions "Service Support Playmaker". We should not repeat that as heading. We need to output only HTML fragment, no /, no markdown. Let's craft:

About the role

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

Then Responsibilities:

Responsibilities

  • Greet every Player with a smile and friendly energy.
  • Deliver food and drinks to bays efficiently, ensuring every Player has what they need for an awesome experience.
  • Assist in preparing non‑alcoholic beverages.
  • Maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards.
  • Jump in to support the team where needed—restocking stations, helping on the tee line, or keeping common areas clean.
  • Commit to safety and sanitation: keep the work area clean, safe, and compliant.
  • Live Topgolf’s core values—Fun, One Team, Excellence, Courage, and Caring—every day.
Requirements: maybe "Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must." Also "Positive Attitude – Because being a grump is no fun!" etc. Could be under Requirements. Qualifications: maybe "One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style." etc. Skills: maybe physical requirements. But we need to avoid filler. Let's decide to have three sections: Requirements, Qualifications, Skills. Or we could combine into one "Requirements" with subpoints. However the instruction says use headings for those categories if we have content. It's okay to have multiple. Let's extract: From "What You’ll Need to Succeed as a Service Support Playmaker": - Positive Attitude - One Team Mentality - Player Focus: you obsess over making our Players’ experience the absolute best it can be. - Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine. - Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere! Physical Requirements (later): - Lift and Move Things: handling items up to 50 lbs., including transporting food trays up and down different elevations and stairs. Comfort with lifting, bending, stooping, and carrying is essential. - On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift. - Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential! - Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment. Thus we can map: Requirements: maybe the experience plus? Actually "Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must." That's a qualification/experience. Qualifications: Positive Attitude, One Team Mentality, Player Focus, Ability to Thrive in a Popular Environment. Skills: Physical requirements (lifting, on feet, active tasks, endurance). Pay: "Our hourly wages are competitive, and tips are available for certain positions." Schedule: "Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker." Benefits: list as earlier. Now we need to ensure we don't include boilerplate like EEO, legal, etc. Also remove duplicated lines like "Benefits Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify." We'll combine. Let's craft Benefits section:

Benefits

  • Competitive hourly wages with tips available for certain positions.
  • Health, dental, and vision insurance.
  • 401(k) playmaker match.
  • Free mental well‑being platform.
  • Free game play.
  • Discounted food and retail items.
  • Weekly Playmaker meals.
But note we already have Pay section for wages/tips; we might duplicate. Better to separate: Pay section for wages/tips; Benefits for other benefits. Thus Pay:

Pay

Our hourly wages are competitive, and tips are available for certain positions.

Schedule:

Schedule

Day, night and weekend shifts are available to accommodate both part‑time and full‑time seekers.

Benefits:

Benefits

  • Health, dental, and vision insurance.
  • 401(k) playmaker match.
  • Free mental well‑being platform.
  • Free game play.
  • Discounted food and retail items.
  • Weekly Playmaker meals.
Now About the role: we already have. Now Responsibilities: as above. Now Requirements: maybe we put experience plus? Let's decide: Requirements: "Previous experience in hospitality or entertainment is a plus, but not required." Qualifications: "Positive attitude, one‑team mentality, player focus, and ability to thrive in a popular environment." Skills: Physical requirements list. Thus:

Requirements

  • Previous experience in hospitality or entertainment is a plus, but not required.

Qualifications

  • Positive attitude – being a grump is no fun.
  • One team mentality – belief that “teamwork makes the dream work”.
  • Player focus – obsess over making the player’s experience the best it can be.
  • Ability to thrive in a popular environment – stay calm when things get busy.

Skills

  • Ability to lift and move items up to 50 lbs., including transporting food trays up and down elevations and stairs.
  • Comfort with lifting, bending, stooping, and carrying.
  • Expect to be on your feet for most of the shift; enjoy walking.
  • Engage in active tasks throughout the shift with a can‑do attitude.
  • Maintain endurance for long shifts in a high‑volume environment.
Now ensure we didn't repeat any content inadvertently. Check that we covered all substantive info: - Intro/about role: covered. - Responsibilities: covered all points. - Requirements: experience plus. - Qualifications: attitude, team, player focus, thrive. - Skills: physical requirements. - Pay: wages/tips. - Schedule: day/night/weekend. - Benefits: health/dental/vision, 401k match, mental well-being, free game, discounted food/retail, weekly meals. We omitted mention of "Free Play & 1/2 price food!" which is covered by free game play and discounted food. Good. We omitted "Career Growth" and "Lots of Fun" etc. Those are substantive? They are part of "What’s In It for You?" but we might consider them as benefits or intangible. The instruction says include a section only when posting has real specific content for it. Career growth and fun are mentioned but not specific details; they are vague statements like "We don’t just say we offer career growth – we have countless examples..." and "Lots of Fun: We promise a playful environment where you can make new friends". These are somewhat generic but still specific? They are not concrete like benefits. The instruction says prefer a few substantive sections over many thin ones. Could include them under Benefits maybe as bullet points: "Career growth opportunities with internal promotion" and "Fun, playful environment with opportunity to make friends". However they are not typical benefits but could be included. The instruction says do not create Pay/Schedule/Benefits sections unless posting actually states them. It does state career growth and fun, but we don't have headings for those

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