Service Supervisor

KONE is a global leader in elevator, escalator, and automatic door manufacturing, with a mission to enhance urban living through innovation and sustainability. Founded in 1910, KONE operates in over 60 countries and is recognized for its commitment to clean capitalism.

About the role

We are seeking a Service Supervisor for KONE Madison, WI. This role requires strong leadership skills, particularly in implementing and monitoring safety guidelines, fostering a learning environment, and managing schedules and team performance.

Responsibilities

• Drive service business operations for your territory, collaborating with customers and peers to achieve business goals.
• Promote a positive culture focused on safety and quality goals to ensure customer satisfaction and profitability.
• Lead a union-represented workforce with 2+ years of relevant maintenance and supervisory experience.
• Leverage new technologies and continuously learn within the field of elevator and escalator maintenance.

Requirements

• Proven experience in implementing and monitoring safety guidelines.
• A strong commitment to providing learning opportunities for your team.
• Effective scheduling and management of team performance.
• Ability to collaborate with all levels of the organization to achieve business goals.
• An appetite for learning and embracing new technologies.

Qualifications

• Associates' degree in a related field or equivalent experience.
• 2+ years of relevant maintenance and supervisory experience.
• Union representation experience preferred.

Skills

• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Experience with safety guidelines and protocols.
• Knowledge of new technologies and continuous learning mindset.

Benefits

• Competitive salary.
• Flexible work schedule.
• Opportunities for learning and growth.
• Matching 401K plan.
• Comprehensive health and wellness plans.
• Paid holidays and time off.

Pay

The annual base pay range for this role is $105,100 - $138,000, with variable compensation including an annual bonus plan at 15% target incentive (50/50 based on company and individual goals).

Schedule

Flexible work schedule available.

Contact

To apply, visit KONE's careers page.