Service Specialist - Law Firm (Copy and print)

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions, and professional services firms. We provide integrated operational platforms, automation, and advisory services that enable clients to modernize operating models, reduce cost, and accelerate growth. Our capabilities include IT and technology solutions, document processing, administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting, and hospitality and facilities services.

About the role

This role is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or other services defined in Opensity's service agreement with the client. The position is based at our prestigious client's downtown Phoenix office.

Responsibilities

• Mail Services: Meter, sort, and distribute mail and accountable packages per schedule, including digital mail procedures.
• Copy Services: Accurately produce copy, print, and scan projects per written instructions.
• Reception: Answer incoming telephone calls, route them to the appropriate person, and greet and announce visitors in a friendly and professional manner.
• Hospitality Services: Coordinate and maintain client conference rooms, common areas, and kitchens. Inspect and ensure all rooms are clean, stocked with supplies, and ready for use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
• Floor Coordination: Maintain copy rooms, stock general supplies, deliver paper, and perform basic daily maintenance.
• Facilities Services: May include hanging pictures, small office moves, cleaning services, and communication with key client contacts regarding building or equipment concerns.
• Learn records management and reporting tools.
• Report to work on a regular basis Monday - Friday, 8:30 AM - 5:30 PM.

Requirements

• High School Diploma or GED.
• Minimum of 1 year of work experience in a business professional field.
• Ability to multitask with attention to detail.
• Ability to resolve client concerns with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand, or sit for extended periods of time.

Pay

The compensation range for this role is up to $19.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will depend on the individual's location, skills, experience, and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)