Service Scheduling Specialist

About the role

Connects coverage reliability with the broader operating needs of remote back-office support for parking and vehicle-assistance field operations, including dispatch, scheduling, billing, records, and customer care. The day-to-day focus is service scheduling specialized execution within parking service operations, with confirmed facts separated from assumptions and unresolved questions.

Success Measures

Success means coverage reliability is current, exceptions have owners, and another authorized teammate can continue the work without reconstructing the history. This result is measured through service scheduling specialized execution within parking service operations.

Responsibilities

• Own the Service Scheduling Specialist workflow by helping the team flag coverage gaps before they affect service.
• Coordinate the workflow by documenting schedule changes and ownership.
• Review the workflow by preparing workforce status reporting.
• Maintain current schedules and coverage records.
• Track the workflow by analyzing workload against available capacity.

Requirements

• Use KPI Tracking and Cross-Functional Coordination confidently in service scheduling execution.
• Apply Service Scheduling Specialist Execution without losing track of exceptions, owners, or deadlines.
• Document Attendance Monitoring decisions clearly so another teammate can follow the reasoning.
• Use sound judgment around Schedule Adjustments, especially when escalation is required instead of assumption.

Position Details

Full-time, associate-level role. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.