Service Manager

About the Role

The Service Manager will play a crucial role in leading the local team. This is an opportunity for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with the company.

Responsibilities

• Lead with integrity, communicate openly, empower team members, provide feedback, and treat everyone with respect
• Set and enforce standards, conduct audits, and foster improvement
• Seek feedback, exceed expectations, address concerns, and anticipate needs of customers
• Be proficient in technology, multitasking, adaptability, and time management
• Manage resources (time, labor, equipment, materials) efficiently
• Drive continuous improvement
• Recruit qualified candidates with HR
• Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers
• Perform other dynamic duties and responsibilities as assigned to support business

Qualifications

• High school diploma or equivalent (Associate degree preferred)
• Minimum of 5 years in a relevant capacity within a service setting, including supervisory experience, prior work as a Service Technician, and demonstrated conflict resolution skills
• Valid driver's license (CDL required or ability to obtain)
• Demonstrated leadership capabilities and expertise in employee development
• Excellent customer service, communication, and multitasking skills
• Intermediate computer skills (Google apps, computer-generated business systems)
• A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development

Physical Demands

• Occasionally required to sit; drive, use foot controls, use a personal computer
• Lift up to 100 pounds
• Work in high, precarious places
• Work with chemicals that require PPE and/or ventilation
• Specific vision abilities required include close vision, distance vision, and ability to adjust focus

Benefits

JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.