Service Manager

About the role

All Roads Trucks in Riviera Beach, FL is searching for a detail oriented leader with heavy duty/truck experience. This role is responsible for overseeing the service department, controlling costs, creating customer relationships, and setting and obtaining sales and profit objectives. Additionally, they must address the concerns of customers and ensure that all service work is performed efficiently and effectively.

Responsibilities

• Monitor the entire service department's performance
• Continually observe and mentor the Service Writers to enforce good habits, and to ensure "Exceptional Customer Service" at all times
• Dispatching service work to technicians
• Maintain and build customer relationships
• Successfully work with and through both Service Writers and Technicians within the Service Department
• All other duties as assigned

Requirements

• High School Diploma or GED required
• Valid Driver's License
• At least 2 years of Service Management experience
• Must have excellent customer service skills
• Ability to multi-task, prioritize, and work efficiently

Pay & Schedule

• Base salary plus monthly commission $100k-$140k (based on experience)
• Monday - Saturday

Benefits

• Medical, dental, vision, disability and life insurance offerings available on the 1st of the month after 30 days of employment
• 401(k) with company contribution
• Tuition Reimbursement
• Paid time off
• Company paid holidays