Service Scheduling Coordinator

Connects coverage reliability with the broader operating needs of remote back-office support for parking and vehicle-assistance field operations, including dispatch, scheduling, billing, records, and customer care. In practice, the role focuses on service scheduling coordination within parking service operations, with decisions grounded in current records rather than memory or guesswork.

Quality Standard

Quality is visible when coverage reliability is accurate enough for others to act on and unresolved items are documented rather than guessed. For Urban Park Services, this result is measured through service scheduling coordination within parking service operations.

Responsibilities

• Own the Service Scheduling Coordinator workflow by helping the team maintain current schedules and coverage records.
• Coordinate the Service Scheduling Coordinator workflow by analyzing workload against available capacity.
• Review the Service Scheduling Coordinator workflow by flagging coverage gaps before they affect service.
• Maintain the Service Scheduling Coordinator workflow by documenting schedule changes and ownership.
• Track the Service Scheduling Coordinator workflow by preparing workforce status reporting.

Skills

• Use Dispatch and Scheduling Support and Coverage Tracking confidently when carrying out service scheduling coordination.
• Apply Staffing Coordination without losing track of exceptions, owners, or deadlines.
• Document Data Accuracy decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Parking Service Operations, especially when escalation is required instead of assumption.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.