Service Sales Representative - Nevada Mines, NV

About the role

Konecranes is seeking a Service Sales Representative to join their team. The role involves selling safety and productivity improvements to existing customers and developing new accounts to meet sales targets.

Responsibilities

• Engage in various sales activities to sell safety and productive retrofits, components, modernization and new equipment to existing customers and develop new accounts.
• Prepare or assist in preparing price estimates for service work using established tools, guidelines and input from the service department.
• Maintain personal contact with all existing accounts in your area. Prepare related monthly reports.
• When required, maintain monthly contact with assigned accounts to develop relationships. Document activity with key accounts. Prepare account plans with appropriate actions and forward to District Manager. Schedule and conduct business reviews for customers on an annual basis or as needed.
• Prepare and maintain a log in CRM software of all activities, business opportunities and offers submitted to customers and provide report to manager weekly.
• Monitor workload of service department and ensure all open time slots are filled with sold work.
• Qualify all any projects or credit worthiness as needed. Check D&B ratings and obtain credit application, if appropriate. Obtain tax-exempt certificate, if required.
• Monitor the credit control list and assist in collection efforts of problem accounts, as needed. Consult district staff prior to delivery of services or materials to accounts outstanding for over 60 days.
• Monitor the contract renewal process to ensure customer needs are met in a timely manner and opportunities are not lost. Contact accounts that are not renewing their agreements. Document all sales activity in the CRM System. Establish and maintain on-going communications with the service department to address issues related to the customer base.
• Maintain customer and contact information in the CRM software, as required.
• Follow all established safety rules and procedures, including those established by the customer.
• Other duties as assigned by supervisor.

Qualifications

• Two (2) years’ experience in service related sales preferred however equivalent education, experience and training will be considered.
• Must have demonstrated leadership experience, a basic understanding of mechanical and electrical principles, good written and verbal communication skills and good PC skills. Prior experience with cranes is a plus.

Additional Information

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Company Vehicle - For business and personal use.

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year