Service Sales Representative

Summary

The Service Sales Representative develops and maintains customer relationships to sell preventative maintenance contracts, service and repair work on HVAC products, retrofit/upgrades and major projects.

Primary Duties

• Compiles lists of prospective customers for use as sales leads, based on information from ThermalNetics installed equipment database, industry sources, business directories, vertical market information or any other lead generation source.
• Travels throughout assigned territory to call on regular and prospective customers to solicit orders, build customer relationships and follow up on customer concerns.
• Prepares cost estimates and price quotations on new work and coordinates the preparation of cost estimates on project continuations.
• Verifies and quotes prices, credit terms and prepares sales contracts for orders obtained.
• Performs tests and conducts surveys on competitive products to determine the need for product alterations or the development of new products.
• Prepares reports of pipeline, sales activity, and business plans.
• Identifies and implements tools and resources to assist in sales efforts (e.g. energy rebates, estimated payoffs, ROI).

Required Knowledge, Skills & Abilities

• Strong written and verbal communication skills
• Working knowledge of Microsoft Office Suite
• Strong organization, problem-solving, and customer service skills
• Demonstrated ability to influence the market
• Ability to travel locally daily

Qualifications

• 3-5 years in the HVAC industry
• Bachelor’s degree in engineering (Mechanical or Industrial preferred)
• MBA and/or progressive field sales experience is a plus
• Excellent initiative and interpersonal communication skills
• Demonstrated ability to influence the market at key levels
• Ability to travel up to 20%