Service Sales Representative

About the Role

Johnson Controls is growing its fire sprinkler service business and seeks a talented Sprinkler Service Sales Representative to promote and sell service offerings to customers and end users across an assigned territory and account base.

Responsibilities

• Represent the company professionally while promoting and selling fire sprinkler service offerings.
• Establish contact with prospects, qualify potential buyers, and follow up on leads using planned sales and marketing activities.
• Work with an assigned service customer base to identify moves, adds, and changes to existing sprinkler systems.
• Assess customer needs and develop sales strategies aligned with company capabilities and service solutions.
• Close sufficient business to support and exceed sales plan objectives.
• Read blueprints and work with current NFPA 13 standards and local codes.
• Develop and maintain positive relationships with customers, general contractors, and end users.
• Estimate small projects, including day-work as required.
• Build new business relationships and help grow the sprinkler service business.

How You Will Do It

• Own opportunities with accountability, strong follow-through, and a focus on safety and integrity.
• Stay close to the customer, ask the right questions, and remove barriers to move prospects from need to solution quickly.
• Use candid communication, disciplined follow-up, and practical problem-solving to improve daily and keep deals moving.
• Work collaboratively with service, technical, and management partners to deliver a smooth customer experience.
• Use sales calls, follow-up activities, and outlined marketing strategies to build and progress the pipeline.
• Balance prospecting, estimating, relationship management, and quote development with strong organization and time management.
• Bring technical credibility to customer conversations by connecting service offerings to code, scope, and site requirements.

Qualifications

• 2+ years of experience in the fire sprinkler industry or a related sprinkler service sales role.
• Technical knowledge of sprinkler systems.
• Ability to read blueprints and work with current NFPA 13 standards and local codes.
• Self-motivated with a strong desire to succeed.
• Proven ability to work effectively with minimal supervision.
• Exceptional presentation, verbal, and written communication skills.
• Ability to multi-task and organize work effectively.
• Proficiency using personal computers, including Windows and Office 2007.
• Ability and willingness to work as a team player and collaborate well with others.

Nice to Have

• Four years of industry experience.
• Previous sprinkler design experience, including estimating and performing hydraulic calculations.
• Experience with Salesforce or another CRM system.
• NICET Level I.

Benefits

• Competitive salary and commission plan.
• Paid vacation/holidays/sick time with 15 days of vacation in the first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Access to extensive product and on-the-job/cross-training opportunities.
• Encouraging and collaborative team environment.
• Strong dedication to safety through the Zero Harm policy.

Pay

HIRING SALARY RANGE: $55,200 - $82,850 (Salary determined by education, experience, knowledge, skills, abilities, internal equity, and market data. Exceptional candidates may warrant consideration beyond the stated range.)

This role offers a competitive bonus plan based on individual, group, and corporate performance, along with a comprehensive benefits package.