Service Sales Representative

About the Role

This position is responsible for increasing aftermarket parts and service business within an assigned territory. Reporting to the Branch Manager, the role promotes the company’s service and parts departments to drive sales in preventive-maintenance agreements, equipment repairs, rental equipment, fuel-tank remediation, and positions Energy Systems as the primary source for aftermarket parts and service of power-generation equipment.

Responsibilities

• Develop and professionally present sales proposals for generator products to plant engineers, maintenance personnel, purchasing agents, and/or company executives.
• Develop and present aftermarket program proposals for the generator service department to the same customer stakeholders.
• Research and evaluate customer applications; recommend appropriate aftermarket parts and services that meet customer needs.
• Establish industry contacts and develop a list of potential customers.
• Follow up on sales leads and make cold calls.
• Maintain updated knowledge of industry trends, technical developments, and government regulations affecting target markets.
• Proactively close sales and finalize contracts.
• Meet established sales quotas and revenue goals.
• Resolve customer problems related to products and/or services.
• Follow up on product deliveries.
• Monitor and work within established expense allowances.
• Generate detailed scope-of-supply documents (PMU) and provide to Application Engineer or Service Manager for processing.
• Update and maintain Quote Logs.
• Maintain Sales Itinerary Report (weekly) and Sales Calls Report (monthly).
• Perform other duties as assigned.

Requirements

• Four-year college degree or equivalent industrial sales experience.
• One year of cold calling via phone and in person.
• One year in a customer-facing sales role that includes negotiation, presentation, and conflict resolution.

Preferred Qualifications

• Five or more years of college or equivalent industrial sales experience.
• Knowledge of remote monitoring solutions and connectivity or similar technologies.
• Familiarity with load banking, NFPA 110 requirements, and fuel polishing.
• Experience using a CRM tool, pulling reports, and analyzing data.

Skills

• Well-developed sales and presentation skills.
• Computer literacy, including working knowledge of Outlook, Word, PowerPoint, and Excel.
• Strong knowledge of power-generation equipment.
• Basic mechanical and technical aptitude, including geometric and other mathematical formulas.
• Excellent oral and written communication skills.
• Proven interpersonal skills with both internal and external customers.
• Basic marketing knowledge.
• Ability to handle high-pressure situations and adapt to market changes.

Pay

Target annual base salary range: $80,000 – $100,000 USD. Final compensation will be determined by relevant work experience, skills, certifications, and geographic location. The role is eligible for variable compensation, including short-term and long-term incentives.

Physical Demands

• Regularly required to talk, hear, and use hands to manipulate objects or controls.
• Regularly required to stand and walk.
• Occasionally required to stoop, bend, or reach above the shoulders.
• Must occasionally lift up to 25 pounds.
• Frequent and continuous computer-based work requiring periods of sitting, close vision, and ability to adjust focus.
• Regular travel required.