Service Sales Representative AGM

Role Expectations and Competencies

• Generate service sales, maintain customer relationships, identify customer needs, and develop effective solutions.
• Maintain sales goals while ensuring profit margins, and track and report sales activity and trends.
• Prepare and deliver presentations and attend meetings, conferences, and seminars to support business development efforts.
• Plan, execute, and complete projects from initial customer engagement through project closeout.
• Define project scope, goals, and deliverables, and develop schedules, budgets, and resource plans.
• Cover coordination of teams, providing direction, monitoring progress, communicating updates, and implementing necessary changes to achieve project outcomes.
• Prepare project reports and monthly billing information to support project performance and profitability.
• Read and interpret drawings, specifications, cut sheets, and identify applicable specifications for the scope of work.
• Create material lists, determine glass sizes, review hardware cut sheets, and ensure materials are prepared prior to production.
• Demonstrate sales and project management expertise, strong organizational skills, attention to detail, and the ability to effectively manage multiple priorities and deadlines.

Qualifications

• Show professionalism, accountability, and a commitment to quality while contributing to a collaborative, team-oriented environment.
• Display integrity, honesty, and accountability, along with strong leadership, motivation, organizational, and problem-solving skills.
• Have excellent communication and customer service abilities, with the capability to communicate effectively across teams.
• Be self-starter with a team-oriented mindset and a commitment to collaboration.
• Have working knowledge of Microsoft Office and the ability to use tools and systems to track deliverables.
• Understand tools, hardware, and installation processes.
• Have a clean driving record.
• Be able to perform additional duties as assigned.