Service & Repair Technician II

About the Role

Brady Corp is seeking a Service & Repair Technician II to impact the efficiency and reliability of our service operations, contributing to customer retention and the overall success of Brady's service and repair business.

Responsibilities

• Follow instructions and execute assigned tasks such as testing, repairing/replacing parts without damage, and final configuration (or any other required tasks) with minimal supervision.
• Meet output requirements and stated goals.
• Interpret and execute written service instructions.
• Follow safety protocols and comply with company policies and industry regulations.

Requirements

• 1-3 years of experience in service and repair technician roles.
• Experience with computerized maintenance management systems (CMMS) or similar software.
• Proven experience in service and repair of technical equipment, preferably in a similar industry.

Qualifications

• Associate's degree or technical certification in Electronics, Mechanical, or related field.

Skills

• Good verbal and written communication skills.
• Moderate knowledge of part placement and troubleshooting.
• Moderate computer skills (i.e., Excel, Word) and ability to use service and repair computer systems.
• Strong mechanical aptitude and ability to learn new technologies quickly.
• Good organizational skills and attention to detail.
• Strong troubleshooting and diagnostic skills to identify and resolve equipment issues efficiently.
• Knowledge of safety standards and compliance requirements relevant to service and repair work.
• Familiarity with service documentation, repair tools, and diagnostic equipment.
• Ability to work independently and as part of a team to meet customer service expectations.

About Us

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification, and compliance solutions for a diverse range of workplaces. Our diverse customer base spans industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace, and more. As of July 31, 2025, Brady employed approximately 6,400 people worldwide, with fiscal 2025 sales of approximately $1.51 billion.

Why Work at Brady

A career at Brady means working for a global company with over 100 years of history, driven by innovation and growth. We offer competitive pay, comprehensive benefits, and a collaborative, inclusive culture that supports learning, development, and success.

Benefits

• Comprehensive insurance coverage starting on your first day, including medical, dental, and vision.
• Generous 401(k) with company match.
• Paid time off and holidays.
• Incentive programs for all full-time employees.
• Family planning benefits, including paid parental leave, fertility coverage, adoption, and surrogacy assistance.
• Education reimbursement opportunities.
• Scholarship program for children of Brady employees.
• Employee Resource Groups for networking, development, and volunteer opportunities.
• Employee Assistance Program and wellness programs (mental and behavioral health, family counseling, financial management).
• Dress-for-your-day dress code.
• Charitable contributions matched through Brady's Matching Gift program.