Service Parts Associate

Job Summary

Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision. We are looking for a talented Service Parts Associate to join our Distribution business in North Las Vegas, NV.

Key Responsibilities

• Support customers, technicians, and internal teams by sourcing and securing required parts and supplies
• Affiliate with shipping, receiving, inventory control, and general warehouse functions
• Manage parts counter operations, including phone inquiries, walk-in requests, and order processing
• Accurately process transactions, including cash, credit, and invoicing
• Build and maintain strong relationships with internal and external customers by responding to needs promptly and effectively
• Identify and source parts using internal systems, catalogs, and collaboration with technicians
• Maintain a clean, organized, and safe parts counter and warehouse environment
• Provide guidance and support to less experienced team members as needed
• Identify opportunities to promote additional parts and related services to customers
• Participate in continuous improvement efforts within the parts department
• Ensure compliance with all health, safety, and environmental policies and standards

Competencies

• Experience in parts, warehouse, automotive, or customer service environments preferred
• Strong customer service and effective communication skills
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
• Proficient with computer systems and able to quickly learn new tools (ERP, Salesforce, Windchill, Quickserve parts catalogs, etc.)
• Experience with purchasing and sourcing parts
• Strong ability to identify and procure parts efficiently
• Previous experience in automotive or heavy-duty parts sales, or a related mechanical field, is highly preferred

Education, Licenses, Certifications

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations
• Proficiency in Microsoft applications, generating reports, and advanced level computer skills

Compensation And Benefits

• Base salary rate commensurate with experience
• Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits

Job Service Organization

Cummins Inc.

Role Category

On-site with Flexibility

Job Type

Office

Min Salary

$23.47

Max Salary

$35.19

ReqID

2431141

Relocation Package

Yes

100% On-Site

Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

Cummins is an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

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