Service Partner Manager

About the role

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves. Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application. www.schaeffler.com/careers

Responsibilities

• Develop and grow the Industrial Lifetime Solutions service partner network across North America.
• Identify, evaluate, and onboard qualified service partners based on commercial, technical capabilities and strategic fit.
• Manage partner relationships to drive long-term collaboration, revenue growth, and customer satisfaction.
• Support regional Industrial Lifetime Solutions sales teams with partner engagement and go-to-market strategies.
• Analyze market trends and report on technologies, customers, and competitors.
• Lead customer and cross-functional meetings, providing clear project and business updates.
• Develop and deliver training programs and supporting materials for sales teams, partners, and customers.
• Capture customer and market feedback to support product and service improvements.
• Maintain accurate partner, customer, and opportunity records within CRM systems.
• Travel up to 50% as business needs require.

Qualifications

• Bachelor degree or equivalent work experience
• Fluent in English, with outstanding verbal and written communication capabilities.
• Knowledge and practical experience in maintenance and reliability programs, condition monitoring, predictive maintenance, or asset performance management solutions.
• Experience in strategic account management, partner management, or service sales within an industrial environment.
• Strong understanding of key industrial sectors and their maintenance, reliability, and operational performance requirements.
• Proven ability to work independently while effectively collaborating within cross-functional and geographically diverse teams.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Excellent interpersonal, verbal, and written communication skills, with a passion for