Service Order Project Manager (SOM)

Responsibilities

• Develop Scope of Work (SOW) and plan, research, and coordinate requirements and project activities to meet service order and project objectives within time and funding parameters.
• Prepare and evaluate Request For Proposal/Quote (RFP/RFQ) documents, reviewing proposals and quotes to determine timeframe, funding limits, staffing needs, and resource allocation.
• Establish work plans and staffing requirements for each project phase; recruit or assign subcontract personnel and brief them on duties, responsibilities, and authority.
• Lead pre‑construction and project coordination meetings with stakeholders, Facilities Management Department staff, government personnel, and contractors.
• Conduct market research for Invitations to Bid (ITB), develop competitive bid packages, and recommend award decisions to the Contracting Officer Representative (COR).
• Develop Independent Contractor Estimates (ICE) for comparative analysis, negotiate prices with contractors, and manage contract awards.
• Direct and coordinate project personnel to keep projects on schedule and within budget; produce weekly status reports for Facility Management and senior government management.
• Modify project schedules, plans, and staffing as required; provide technical advice and resolve issues throughout the project lifecycle.
• Coordinate with base authorities to secure necessary permits and documentation before work execution.
• Provide technical guidance on construction and facilities management; oversee closeout procedures, final walkthroughs, punch‑list completion, and receipt of O&M manuals and submittals.
• Manage all Corrective Maintenance (CM) and assigned project work, overseeing the Service Order program, subcontractor performance, scope development, and quote acquisition.
• Ensure compliance with the Site‑Specific Safety Plan, Quality Control Plan, NFPA, OSHA, NEC, EPA, The Joint Commission (TJC), and AAAHC standards.
• Apply Project Management Body of Knowledge (PMBOK) processes, best practices, terminology, and guidelines.
• Develop associates, maintain effective customer communication, and implement a project‑management framework, work schedules, and workflow coordination.
• Evaluate and justify supplies, equipment, and purchases; ensure facility safety and regulatory compliance.
• Implement human‑resource policies, foster teamwork and innovation, and manage budgeted labor, supplies, and expenses.
• Train, develop, motivate, and invest in team members while demonstrating high energy, initiative, and a positive attitude.
• Perform other related duties as assigned.

Requirements

• High school diploma/GED or higher education.
• Valid driver’s license.
• Preferred certifications: Certified Health Care Constructor (CHC), Project Management Professional (PMP), Quality Inspector/Quality Process Analyst/Quality Technician.
• Knowledge of the Facility Module of the Defense Medical Logistics Support System (DMLSS‑FM) or ability to be trained within six months.

Qualifications

• 5+ years experience in health‑care construction, renovation, and maintenance/repair project management in a hospital environment, including supervisory experience over a diversified workforce.
• Working experience with NFPA, EPA, TJC, OSHA codes and standards.
• Proficiency with Microsoft Office programs.
• Excellent oral and written communication skills and a strong sense of urgency to meet deadlines.
• Ability to plan, organize, and direct associates to achieve goals and objectives.
• Leadership experience communicating with clients and Valiant programs/services related to the contract.
• Progressive operations management and construction experience in the health‑care contracting industry.
• Strong organizational and basic mechanical knowledge.
• Working knowledge of profit & loss statements and budgets.
• Ability to read, write, speak, and understand English; interpret business periodicals, technical procedures, and governmental regulations; write reports, correspondence, and procedure manuals; and present information to managers, clients, and the public.
• Advanced knowledge of medical facility repair, construction, and facilities management disciplines (mechanical, electrical, plumbing, communications, security systems, landscaping).
• Experience with federal government design and construction management policies, including DoD MTF design standards, bid preparation, solicitation, evaluation, award, inspection, and acceptance.
• Ability to work with mathematical concepts such as probability, statistical inference, fractions, percentages, ratios, and proportions.
• Problem‑solving skills for practical situations with limited standardized data.
• Ability to interpret written, oral, diagrammatic, or schedule instructions.
• Ability to pass a background check.

QHSE Requirements

• Take reasonable care for the health and safety of self and others affected by actions or omissions.
• Observe and comply with company health, safety, and environmental policies at all times.
• Follow all safety instructions from higher‑responsibility personnel.