Service Operator (Work Dispatch)

About the role

Maintain and act as custodian of departmental records. Input departmental invoicing into accounts payable systems. Maintain accuracy of all crew employees' time entry, vacation and illness activity. Generate reports, spreadsheets, and monthly mileage reports. Manage office supplies, reconcile corporate purchasing card and set up meetings. Assist in all safety activities.

Responsibilities

• Input departmental invoicing into accounts payable systems.
• Maintain accuracy of all crew employees' time entry, vacation and illness activity.
• Generate reports, spreadsheets, and monthly mileage reports.
• Manage office supplies, reconcile corporate purchasing card and set up meetings.
• Aid in all safety activities.

Requirements

• High school diploma or equivalent work experience.
• College or university degree preferred.
• Knowledge of Microsoft Office Applications, Entergy Corporate applications, and familiarity with CCS.
• Familiarity with all company policies and procedures.
• Excellent communication skills, both written and oral.
• Willingness to work extended hours as needed.
• Self-starter with high initiative, willingness to learn new processes.
• Excellent multitasking and team working capability.
• Willingness to assume a storm restoration role and travel if necessary.

Qualifications

• Successful completion of the EEI CAB/SASS test.

Skills

• Microsoft Office Applications.
• Entergy Corporate applications (DSS, DIS, Indus, Earl, Pearl, VEA, ECOS, Service Suite, AM/FM DFM & Time and Labor).
• CCS.

Benefits

N/A

Pay

N/A

Schedule

N/A

Accessibility

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing

If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and the number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests , numberLogon ID: entergy, password: practice test (2 words).

Travel Expenses

Incurred in connection with EEI testing are non-reimbursable.

Fit-for-Duty Testing

If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.