Service Manager (Will Train)

About the role

When you’re an Orkin Service Manager, you’re the quality‑control leader ensuring top‑notch service from an industry leader with almost 125 years of experience. You protect homes and businesses, train and develop Orkin Pros, and balance technical acumen with soft skills such as empathy and integrity to give customers peace of mind. Your commitment to exceeding customer expectations drives revenue growth and can earn you an annual rewards trip honoring top performers. The role offers a career with growth potential, a company vehicle, competitive pay, a 401(k) program, volunteer opportunities, and a supportive team that values safety, professionalism, empathy, integrity, and innovation.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee the Orkin Pro Ride‑Along program
• Ensure customer expectations are met or exceeded through inspections, proposed actions, and empathetic service
• Champion innovation by supporting the team in adopting new products, services, and technology
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity
• Participate in community service projects that improve local neighborhoods

Benefits

• Competitive earnings and a company vehicle with gas card (compensation $60,000 – $70,000 USD per year)
• Company‑provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance
• 401(k) plan with company match and employee stock purchase plan
• Paid Time Off and Paid Holidays
• Employee discounts, tuition reimbursement, and dependent scholarship awards
• Industry‑leading, quality, comprehensive training program

Qualifications

• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with clients

Work Environment

• Safely use a ladder within the manufacturer’s weight capacity
• Occasionally lift and carry up to 50 lb
• Access crawl spaces, attics, confined spaces, rooftops, etc., including climbing, balancing, stooping, kneeling, crouching, or crawling
• Wear personal protective equipment (PPE), sometimes requiring an OSHA‑compliant respirator
• Work in various weather conditions