Service Manager (Will Train)
About the Role
As an Orkin Service Manager, you’ll ensure top-notch service from the industry leader with nearly 125 years of expertise. You’ll train and develop Orkin Pros, balancing technical skills with empathy and integrity to deliver unparalleled customer satisfaction. Your leadership will drive revenue growth, and top performers can earn an annual rewards trip. This role offers career growth, a company vehicle, competitive pay, and a 401(k) program, along with opportunities to volunteer and give back to the community.
Work alongside a team that values safety, professionalism, empathy, integrity, and innovation. With Orkin’s award-winning training program, you’ll receive all the tools and technology needed to succeed—no prior industry experience required. The pest control industry is recession-resistant, providing long-term career stability.
Responsibilities
- Lead an entire service operation upon completion of paid training
- Motivate the service team to consistently provide the world’s best service, prioritizing safety
- Conduct yourself with professionalism and integrity with customers and coworkers
- Assist with recruiting top talent for the service team
- Train and develop Orkin Pros through hands-on management
- Lead training meetings
- Oversee the Orkin Pro Ride-A-Long program
- Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and empathetic service
- Champion innovation by supporting the team in adopting new products, services, and technology
- Monitor scheduling, routing, and inventory to drive efficiencies and productivity
- Participate in community service projects that improve your local area
Requirements
- High School Diploma or equivalent (required)
- Valid driver’s license (required)
- Ability to obtain the appropriate pesticide license/certification if required (company paid)
- Ability to work in the field independently and interact with clients
Work Environment
Candidates must meet physical job requirements and safely perform duties with or without accommodations:
- Safely use a ladder within the manufacturer's weight capacity
- Occasionally lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, rooftops, etc., including climbing, balancing, stooping, kneeling, crouching, or crawling
- Wear personal protective equipment (PPE), which may include an OSHA-compliant respirator
- Work in various weather conditions
Benefits
- Competitive earnings and a company vehicle with gas card
- Annual compensation range: $65,000 USD to $75,000 USD
- Company-provided iPhone and iPad with sales software
- Comprehensive benefits package including medical, dental, vision, maternity, and life insurance
- 401(k) plan with company match and employee stock purchase plan
- Paid Time Off and Paid Holidays
- Employee discounts, tuition reimbursement, and dependent scholarship awards
- Industry-leading, quality, comprehensive training program
Why Orkin?
- Career potential in a reliable, recession-resistant industry
- Service-oriented mindset focused on building customer loyalty and trust
- Commitment to personal and professional growth as a leader
- Opportunity to join a mission-driven company that values:
- Safety
- Professionalism
- Empathy
- Integrity
- Innovation
- Support for community involvement and volunteerism