Service Manager - Electrical
About the role
Master Electric is a trusted electrical contractor serving the Las Vegas Valley for over 30 years. We provide commercial, industrial, and healthcare electrical services and are expanding our service division to meet growing demand. We are seeking an experienced Service Manager to lead our residential and commercial service teams and deliver exceptional customer service.
Position Overview
The Service Manager is responsible for overseeing the daily operations of our residential and commercial electrical service departments. This role will manage field personnel, coordinate service calls, support customers, prepare estimates, and ensure projects are completed safely, efficiently, and to the highest quality standards.
Requirements
Lead, schedule, and support a team of residential and commercial service electricians
Manage incoming service requests and ensure timely response and completion
Prepare estimates, quotes, and change orders for service work
Provide technical guidance and troubleshooting support to field teams
Maintain strong client relationships and ensure customer satisfaction
Oversee safety compliance, quality control, and service documentation
Implement and support Service Titan CRM and service management processes
Cook up with company leadership to grow and improve service operations
Qualifications
5+ years of experience in the residential electrical industry, preferred
2+ years of supervisory, foreman, or service management experience
Strong knowledge of NEC and residential electrical systems, preferred
Experience with troubleshooting, service work, and field support
Excellent leadership, communication, and customer service skills
Proficiency with Service Titan, Microsoft Office, or similar software
Valid driver's license with a clean driving record
Ability to pass a background check, assessment testing, and drug screening
Benefits
Earning potential of $90,000 - $110,000 annually
Company vehicle or vehicle allowance
Medical insurance
Paid vacation and company holidays
Career advancement opportunities
Supportive, team-oriented work environment
Long-term stability with an established local contractor