Service Manager (Earn up to $75k/yr + Bonus Structure)

About the role

Ciccio Mio, a part of Hogsalt, is seeking a Full Time Front Of House Manager with a passion for hospitality and a commitment to Hogsalt's values of harmony, accountability, and resilience.

Responsibilities

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.
• Communicate professionally and confidently with guests, employees, and leadership.
• Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, and maintaining restaurant facilities and supplies.
• Aid in the training of front-of-house staff, including updating training materials.
• Provide consistent coaching and support for all hourly employees, and be prepared to fill into any FOH hourly position.

Qualifications

• Minimum of 3 years working in a fast-paced, full-service restaurant.
• At least 1 year of experience in a management position.
• Ability to identify problems and be solution-oriented regarding service and restaurant operations.
• Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
• Must be able to frequently lift items weighing up to 50 pounds.

Benefits

• Partially subsidized medical, dental, vision, life insurance.
• 401(k) program.
• Commuter benefits.
• Dining discounts and rewards.
• Vested paid time off.

Skills

• Strong communication skills.
• Problem-solving abilities.
• Leadership qualities.

Pay

Salary negotiable + bonus structure.

Schedule

Open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.