Jobs · OTHR · Florida

Service Manager

TriMark USA · Tampa, FL · 3 wk ago
OTHRFull-time
We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. First part: company description (TriMark USA...). That's not about the role; maybe we can include as "About the role"? Actually "About the role" could be a summary of the position. The posting includes "Position Summary" and then details: Service Manager reports to President, located in Tampa, FL, Full-Time, In Office. Also description of role: acts as field manager, overseeing technicians, coordinating service operations, planning, organizing, controlling service activities to meet customer requirements and support sales activities. Also field-based position, actively supporting technicians when needed. Thus we can create an "About the role" section with that summary. Then "Responsibilities": list of essential functions & responsibilities: Health and Safety, Technician Management, Inventory Management, Dispatch And Customer Service, Safety And Best Practices, Budget And Revenue, Training And Development, Team Management, Communication And Coordination. Each bullet can be a
  • . Then "Qualifications": includes "Qualifications & Experience": 5-8 years experience in management role in service/commercial foodservice industry, or equivalent military or practical experience. Experience in web-based software systems and knowledge of ERP systems. Proficient in Microsoft Office (Excel, Word, Outlook). Team management and leadership experience. Ability to successfully pass a background check post offer acceptance. Then "Skills": Competencies: Outstanding written, verbal, organizational, and problem-solving skills. Self-motivated, resourceful, detail-oriented, and energetic. Ability to work independently as well as thrive in a team-oriented environment. Exceptional work ethic with a focus on achieving goals and targets in a timely manner. Ability to travel. Then "Benefits": The posting includes "Why you’ll love it here! Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance 401k Community Service Day Spotlight Awards National Sales Excellence Awards CFSP Prep Certification Program". So we have benefits list. Pay: The posting includes "Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors. In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility." Thus there is mention of compensation but no specific numbers. The rule says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state compensation details (though not numbers). It says "Compensation includes the posted base salary range..." So there is some content about compensation. Should we include Pay section? It says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The posting includes "Compensation includes the posted base salary range and does not reflect potential commission...". That is not filler; it's actual statement about compensation structure. So we can include a Pay section with that paragraph. Schedule: The posting includes "Full-Time" and "In Office". That's schedule info. So we can include Schedule section with that. We must not repeat job title as heading. The job title is Service Manager. Not to be used as heading. We need to remove boilerplate: EEO, scam alert, accommodation, etc. Also remove navigation, cookie, legal, duplicated lines. Also remove "For more information, please visit: www.trimarkusa.com". Also remove "Why you’ll love it here!" maybe keep as part of Benefits? Actually that's a heading but we will not replicate; we will just include Benefits section. We need to preserve all substantive information. So we need to include the company description? The instructions: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." The company description at start is not about the role but could be considered "About the company". However we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. There's no "About the company". Should we include company description somewhere? Possibly we could fold into About the role as a brief intro? But the instructions say preserve ALL substantive information; do NOT invent or summarize away detail. So we need to include that company description somewhere. Since we cannot add arbitrary headings, we could put it in a

    before the first heading, as minor metadata? It's not minor; it's substantive about the company. The instruction says "fold minor metadata into a short

    or drop it." This is not minor metadata; it's about the company. But we have no heading for it. Perhaps we can include it as part of "About the role" section? But that would be mixing company description with role summary, which may be okay if we keep it as a paragraph before responsibilities. The rule: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid having other paragraphs outside headings. So we can output a leading

    with the company description, then headings. Thus structure:

    TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.

    Then maybe a short paragraph about "Why you’ll love it here!"? Actually that's benefits intro; we can incorporate into Benefits section. Then

    About the role

    with paragraph: Position Summary The Service Manager reports to the President Located in Tampa, FL Full-Time In Office The Service Manager acts as a field manager, responsible for overseeing technicians and coordinating service operations. This role involves planning, organizing, and controlling all service activities to meet customer requirements and support sales activities. The Service Manager is a field-based position, actively supporting technicians when needed. We should not repeat "Full-Time" etc? It's okay. Then

    Responsibilities

    with
      list items for each essential function. List items: Health and Safety: Ensure staff members are trained on health and safety rules and procedures. Conduct random QC inspections during or after repairs, onsite training, random vehicle inspections, and customer site visits. Technician Management: Oversee training programs for technicians. Keep technicians focused on customer requirements and maintain continuous communication regarding department productivity. Perform all technician performance evaluations. Inventory Management: Ensure accuracy and currency of all technician truck inventories. Collaborate with the parts manager to ensure cycle counts are completed. Dispatch And Customer Service: Collaborate with the Customer Service Manager to monitor the dispatch board for quality and timely service calls. Coordinate to support lease customers. Safety And Best Practices: Follow safe work practices and accident prevention procedures. Create best practices for handling service and ensure the department follows safe practices. Budget And Revenue: Maintain accounting of inventory and assist with budget/revenue goals. Sell additional company services whenever possible. Training And Development: Create training programs for all technicians and assure the department follows safe practices. Provide tools necessary to ensure the department's productivity and safety. Team Management: Participate in hiring/training and motivate staff to form an effective and efficient team. Identify developmental needs of others and coach, mentor, or otherwise help others improve their knowledge or skills. Communication And Coordination: Communicate with planning for the service department and the parts department. Perform other related duties as required and assigned. We need to keep the exact phrasing? Preserve all substantive information; we can keep as is. Then

      Qualifications

      with paragraph: 5 – 8 years of experience in a management role in the service/commercial foodservice industry, or equivalent military or practical experience. Experience in web-based software systems and knowledge of ERP systems. Proficient in Microsoft Office (Excel, Word, Outlook). Team management and leadership experience. Ability to successfully pass a background check post offer acceptance. Then

      Skills

      with paragraph: Outstanding written, verbal, organizational, and problem-solving skills. Self-motivated, resourceful, detail-oriented, and energetic. Ability to work independently as well as thrive in a team-oriented environment. Exceptional work ethic with a focus on achieving goals and targets in a timely manner. Ability to travel. Then

      Benefits

      with
        list: Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance, 401k, Community Service Day, Spotlight Awards, National Sales Excellence Awards, CFSP Prep Certification Program. We need to keep the exact list: "Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance401kCommunity Service DaySpotlight AwardsNational Sales Excellence AwardsCFSP Prep Certification Program". There's missing spaces? In original: "Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance401kCommunity Service DaySpotlight AwardsNational Sales Excellence AwardsCFSP Prep Certification Program". It seems there is no space between Insurance and 401k, etc. We should preserve as is? Probably we should keep the exact text but we can add spaces for readability? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Adding spaces could be considered altering formatting but not substantive. Safer to keep as given but we can separate items with commas as they appear. The original string: "Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance401kCommunity Service DaySpotlight AwardsNational Sales Excellence AwardsCFSP Prep Certification Program". It seems they omitted spaces before 401k, Community, etc. We'll keep that exact string as a single item? But that seems wrong. Better to split where there are commas: after "Legal Insurance" there is no comma before 401k. So it's "Legal Insurance401kCommunity Service DaySpotlight AwardsNational Sales Excellence AwardsCFSP Prep Certification Program". That seems like a mistake; but we should preserve as is. Could treat as one long benefit string. However typical benefits list would be separate items. I'd preserve the exact string as a single
      • maybe? But that would be weird. Perhaps we can insert spaces to make sense but not alter meaning? The instruction says do not invent or summarize away detail; adding spaces is not inventing detail, just formatting. I'd add spaces for readability but it's minor. I'd rather keep as given but maybe add a space before 401k etc to make it readable. I think it's acceptable. Then

        Pay

        with paragraph: Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors. In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commens
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