Service Manager

Key Responsibilities

• Lead and supervise service technicians and support staff.
• Schedule service jobs and assign work orders efficiently.
• Ensure repair work is performed accurately and on time.
• Manage warranty and recall processing.
• Communicate with customers regarding repair status, estimates, and concerns.
• Maintain cleanliness, safety, and compliance standards in the shop.
• Collaborate with Parts and Sales departments for smooth workflow.
• Track and report service KPIs (labor sales, turnaround time, etc.).
• Stay updated on Kubota service bulletins and diagnostics tools.

Requirements

• 3+ years of experience in service management, preferably in AG, construction, or power equipment.
• Knowledge of Kubota equipment or similar brands is a strong plus.
• Proven leadership skills with the ability to motivate a team.
• Strong mechanical aptitude and diagnostic abilities.
• Excellent communication and organizational skills.
• Experience using dealership service management software (e.g., HBS, CDK, etc.).
• Valid driver’s license and clean driving record.

Preferred Qualifications

• Kubota or OEM-certified technician background.
• Bilingual (English/Spanish) is a plus.
• Associates degree in Ag Mechanics, Diesel Technology, or related field.

Pay

Competitive wages.

Schedule

N/A

Benefits

Includes medical, dental, vision, 401(k), paid time off, holidays, life insurance and more.