Service Manager

About the role

Advance your maintenance career with Morgan Properties. This full‑time Service Manager position is responsible for ensuring that the physical aspects of a 220‑unit community meet company standards and applicable laws.

Responsibilities

• Interview, hire, and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing resolutions.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair.
• Establish and maintain a 24‑hour on‑call schedule for the team and remain personally available for snow, ice, or other on‑site emergencies.
• Partner with office staff to provide exceptional service and follow‑up to residents on maintenance issues.
• Manage and organize inventory of all maintenance materials.
• Establish preventive maintenance, make‑ready, and general work order schedules for the team.
• Regularly inspect community buildings, including vacant units.
• Plan, assign, and direct the maintenance team.

Requirements

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC certification preferred.
• One‑year certificate, 5+ years of related experience, or equivalent education and experience.

Skills

• HVAC systems troubleshooting and repair.
• Electrical systems maintenance.
• Plumbing systems maintenance.
• Pool maintenance.
• Carpentry and drywall work.
• Exterior structure repairs.
• Appliance repair.

Pay

• Base pay: $30.00 – $40.00 per hour.
• Up to 50% rent discount.
• Property staff shared renewal commissions.
• Morgan Essentials: $300 quarterly.
• On‑call appreciation: $15 per day for holding the on‑call phone.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Generous paid time off, including 10 holidays per year and sick leave.

Schedule

• Monday – Friday: 8:00 AM – 4:30 PM.
• Paid on‑call rotation every other week.
• Must be available and prepared for emergency events; schedule may change based on business needs.

Morgan Properties, established in 1985, is a national real‑estate investment and management company with a portfolio of over 110,000 multifamily units across 22 states.