Service Manager
Cintas · Jackson, MS · 2 days ago
OTHRFull-time
About the role
Cintas is seeking a Service Manager to directly manage our customer facing Service team.
Responsibilities
- Hiring and performance management
- Managing the overall performance of a team
- Providing leadership by fostering a safe working environment
- Successful resolution of customer related issues
- Training a team on effective sales techniques
- Performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction
- Achieving sales, profit, inventory and payroll goals
- Managing a budget and dealing with operational issues that affect service
- Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services
- Driving a company-owned vehicle to and from customer locations
- Lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers
- Performing managerial duties
Qualifications
- Valid driver's license
- High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
Preferred
- Management experience
- Experience in industrial sales or customer service
- Availability to start within two weeks after offer made/accepted
Benefits
- Comprehensive and competitive medical, dental and vision benefits, with premiums below the national average
- Flexibility with four different medical plan options; one plan is offered at zero cost
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities