Service Manager

About the role

Cintas is seeking a Service Manager to directly manage our customer facing Service team.

Responsibilities

• Hiring and performance management
• Managing the overall performance of a team
• Providing leadership by fostering a safe working environment
• Successful resolution of customer related issues
• Training a team on effective sales techniques
• Performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction
• Achieving sales, profit, inventory and payroll goals
• Managing a budget and dealing with operational issues that affect service
• Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services
• Driving a company-owned vehicle to and from customer locations
• Lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers
• Performing managerial duties

Qualifications

• Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Management experience
• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Benefits

• Comprehensive and competitive medical, dental and vision benefits, with premiums below the national average
• Flexibility with four different medical plan options; one plan is offered at zero cost
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities