SERVICE MANAGER

About the role

As our HVAC Service Manager, you will be at the heart of daily operations, guiding our technicians, strengthening performance, elevating customer experiences, and building a service department that runs like a well-oiled machine. You’ll work closely with leadership to drive results while shaping a positive, professional, and high-performing culture.

Responsibilities

• Leading and supporting a team of HVAC service technicians

• Managing schedules and job flow using ServiceTitan

• Driving accountability, efficiency, and service excellence

• Ensuring top-tier safety standards and quality control

• Coaching, mentoring, and developing your team

• Supporting pricing, parts management, and warranty execution

• Partnering with sales and install teams to maximize success

Qualifications

• Experience leading HVAC service teams

• Strong communication and leadership skills

• Ability to manage multiple tasks and priorities

• Passion for customer service and safety

Benefits

• Competitive pay + performance bonuses

• Company truck and fuel card

• Full benefits (Health, Dental, Vision, 401k)

• Paid time off and holidays

• Clear growth path and leadership support

• A culture that values people first and promotes from within