Service Line Director-Behavioral Health Inpatient and Outpatient
Bassett Healthcare Network · Cooperstown, NY · 1 mo ago
Healthcare$109k/yrFull-time
About the role
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
Responsibilities
- Provides administrative leadership in collaboration with clinical chiefs, nursing and executive management teams to fulfill day-to-day system requirements and network strategic initiatives.
- Accountable for administrative and operational results with responsibility for strategic planning, clinical operations, financial and human resource management, program development, management and promotion, and practitioner recruitment and retention.
- Initiates or is assigned responsibility for managing operating system tactical projects to advance departmental and organizational goals.
- Accesses and reviews the organizational structure to position the departments to pursue the mission, vision and network strategic objectives.
- Plans, develops and implements the operational budget and assumes accountability to report variances and manage budgets.
- Ensures that all departmental capital and operating budgets are developed in a timely and accurate manner and link effectively to the corporate strategic and annual operating plans.
- Monthly financial analyses are available to dyad chief and executive leaders.
- Ensures special funds accounts are utilized according to policy.
- Monitors accomplishment of agreed-upon objectives at the departmental level; and where appropriate, institutes corrective actions, including reallocating resources, reprioritizing, and/or recommending modifications to established plans.
- Develops service improvements, management systems, expense control programs etc. to ensure achievement of financial objectives.
- Negotiates annual budgets to maximize financial support for applicable programs.
- Ensures compliance with reimbursement regulations and provides information to maximize reimbursement funding.
- Prepares a range of written reports relating to department and committee reporting.
- Accepts responsibility for providing a Just Culture and conducts self in a manner to achieve results consistent with organizational values.
- Fosters quality/cost accountability and systematic outcomes/improvements.
- Assures progress of projects and committee activities.
- Creates, develops and implements patient care indicators/strategies to enhance patient care and patient satisfaction.
- Develops, implements and evaluates network policies and procedures to ensure compliance with requirements of regulatory bodies.
- Responds promptly when service expectations have not been met.
- Proactively identifies potential and actual safety issues.
- Adheres to network policies and procedures at all times.
- Participates in Tiered Escalation Huddles.
- Effectively communicates both orally and in writing; promotes vision, clarifies values and influences directions of change through teaching others.
- Establishes interdisciplinary partnerships in care through excellent communicator and collaborator roles.
- Participates in community service and education programs that will enhance the delivery of quality patient care throughout the community as well as the hospital’s image.
- Works effectively with others; helps others to solve problems; promotes teamwork and cooperation among individuals and/or departments.
- Displays a positive attitude to patients and/or co-workers and sets a good example to others.
- Conducts significant planning necessary to coordinate complex programs, services or activities.
- Ensures the effective coordination and allocation of resources within a department.
- Displays an ability to evaluate areas in need of improvement and effectively creates new methods, services, programs or technology within established policies and procedures.
- Appropriately develops evaluations and recommendations based on information gathered by others.
- Draws appropriate conclusions about alternative approaches.
- Exercises considerable independent judgment in addressing unusual and sometimes complex problems.
- Effectively applies and interprets policies and procedures.
- Establishes and/or staffs teams for the development of the annual department plan in alignment with the AOP.
- Maintains quality levels and standards as they relate to providing direct and indirect patient care.
- Maintains and respects the confidentiality of any patient, employee and/or any other sensitive information.
Requirements
- 4-year Bachelor’s Degree or 2-year Associate’s Degree in Healthcare or AAS with 2 additional years of management-level experience.
- 5 years of management/leadership experience.
- 5 years of experience in a healthcare setting.
- Experience in an inpatient setting.
- 5 years of Article 31 experience.
Benefits
- Paid time off, including company holidays, vacation, and sick time.
- Medical, dental and vision insurance.
- Life insurance and disability protection.
- Retirement benefits including an employer match.
Pay
Salary range: $109,192.70 – $163,789.06 per year (based on qualifications, experience, education, licenses, specialty, training, and fair market evaluation).