Service Line Coordinator

Key Responsibilities

• Cook up daily clinic operations and patient scheduling
• Ensure timely follow-up on test results and care coordination
• Support providers with administrative and clinical needs
• Track and report on key performance and quality metrics
• Facilitate multidisciplinary meetings and case conferences
• Aid with prior authorizations and insurance documentation
• Identify and resolve patient care gaps

Requirements

• Associate’s degree required; Bachelor’s degree in healthcare administration, business, or related field preferred.
• Clinical certification/licensure (if applicable to the specialty) may be preferred or required.
• 2-4 years of experience in healthcare administration, care coordination, or clinical support roles.
• Prior experience in a specialty setting (specific to the service line) strongly preferred.

Qualifications

• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Working knowledge of EMR systems (e.g., Epic).
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Ability to coordinate across departments and providers.
• Familiarity with appointment scheduling, referrals, and insurance authorization.

Skills

• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Working knowledge of EMR systems (e.g., Epic).
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Ability to coordinate across departments and providers.
• Familiarity with appointment scheduling, referrals, and insurance authorization.

Benefits

Essen Health Care offers a comprehensive benefits package including health insurance, dental, vision, retirement plans, paid time off, and more.

Pay

The salary range for this position is $40,000 - $60,000 annually, commensurate with experience.

Schedule

Hours are flexible and can vary based on department needs, typically Monday through Friday, with some evening and weekend availability.