Service Coordinator
About the role
This entry-level role coordinates customer requests, schedules, and service delivery in a fast-moving onsite environment. Work environment: This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.
Responsibilities
- Receive and organize service requests
- Communicate directly with customers and service teams
- Coordinate timing, status updates, and follow-up
- Help resolve routine service issues
Qualifications
A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.
Skills
management, operations, development