Service Engineer

About the role

The Service Engineer provides technical engineering support for the maintenance of Horizon Air’s aircraft. This role supports operational performance goals in the interest of safety, cost reduction, and fleet maintenance. The position requires an unwavering commitment to safety and compliance, and the ability to work in a fast-paced and dynamic environment.

Responsibilities

• Develop repair, alteration, and maintenance specifications and provide engineering assistance to all stakeholder teams.
• Prepare and issue Engineering Orders (EO), Fleet Campaign Directives (FCD) and Engineering Authorizations (EA) for accomplishment by the applicable maintenance department, ensuring that these documents follow all regulatory and company requirements.
• Provide input into preventative maintenance procedures and reliability improvements in the interest of safety, cost reduction, and fleet performance improvements.
• Provide technical expertise to Maintenance Control and technicians on AOG or problematic aircraft.
• Provide engineering assistance to stakeholders through analysis of aircraft in-service difficulties.
• Review OEM and regulatory documents and make recommendations for implementation.
• Monitor out-of-service aircraft, delay reports, watch items, and minimum equipment list (MELs) for any follow up corrective action.
• Make recommendations for certain ATA chapters to the subject matter expert.
• Become familiar with part interchangeability and configuration.
• Become familiar with relevant FAA 14 CFR regulations.

Requirements

• Entry level - Associate Service Engineer: Bachelor’s degree with a focus in aerospace, mechanical engineering or related engineering discipline, or two years of engineering or related experience, or four years of aircraft maintenance experience, in lieu of the degree.
• Intermediate level – Service Engineer: Having been met: 2 years of aviation engineering experience or relevant engineering experience; or 4 years of aircraft maintenance experience.
• Advanced level – Senior Service Engineer: Having been met: 4 years of aviation engineering experience or relevant engineering experience; or 8 years of aircraft maintenance experience.

Skills

• An uncompromising commitment to safety and compliance.
• Strong analytical and complex problem-solving ability, particularly in identifying fleet issues and trends.
• Excellent communication (e.g., verbal, written, and listening), presentation, and interpersonal skills with the ability to produce clear and concise documentation.
• Detail-oriented and highly organized with ability to multi-task and work independently with self-directed and decision-making confidence in a fast-paced environment.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• Team player with demonstrated internal customer service skills.

Benefits

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air, Comprehensive well-being programs including medical, dental and vision benefits, Generous 401k match program, Annual bonus plans, Generous holiday and paid time off.

Pay

$59,650-$136,450 / year

Schedule

Full-Time

Qualifications

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air