Service Engineer

About the role

The Service Engineer provides technical engineering support for the maintenance of Horizon Air’s aircraft for their specialty area or in support of specific ATA (Air Transport Association) chapters. This role requires an unwavering commitment to safety and compliance, and the ability to work in a fast-paced and dynamic environment.

Responsibilities

• Develop repair, alteration, and maintenance specifications and provide engineering assistance to all stakeholder teams.
• Prepare and issue Engineering Orders (EO), Fleet Campaign Directives (FCD) and Engineering Authorizations (EA) for accomplishment by the applicable maintenance department, ensuring that these documents follow all regulatory and company requirements.
• Provide input into preventative maintenance procedures and reliability improvements in the interest of safety, cost reduction, and fleet performance improvements.
• Provide technical expertise to Maintenance Control and technicians on AOG or problematic aircraft.
• Provide engineering assistance to stakeholders through analysis of aircraft in-service difficulties.
• Review OEM and regulatory documents and make recommendations for implementation.
• Monitor out-of-service aircraft, delay reports, watch items, and minimum equipment list (MELs) for any follow up corrective action.
• Make recommendations for certain ATA chapters to the subject matter expert.
• Become familiar with part interchangeability and configuration.
• Become familiar with relevant FAA 14 CFR regulations.

Requirements

• Entry level - Associate Service Engineer: Bachelor’s degree with a focus in aerospace, mechanical engineering or related engineering discipline, or two years of engineering or related experience, or four years of aircraft maintenance experience, in lieu of the degree. An uncompromising commitment to safety and compliance. Strong analytical and complex problem-solving ability, particularly in identifying fleet issues and trends. Excellent communication (e.g., verbal, written, and listening), presentation, and interpersonal skills with the ability to produce clear and concise documentation. Detail-oriented and highly organized with ability to multi-task and work independently with self-directed and decision-making confidence in a fast-paced environment. Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). Valid passport and ability to travel as needed for work related activities. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S.
• Intermediate level – Service Engineer: In addition to entry level requirements, having been met, 2 years of aviation engineering experience or relevant engineering experience; or 4 years of aircraft maintenance experience.
• Advanced level – Senior Service Engineer: In addition to entry and intermediate level requirements having been met, 4 years of aviation engineering experience or relevant engineering experience; or 8 years of aircraft maintenance experience.

Skills

• Knowledge of Federal Aviation Administration (FAA) regulations, operating policies, and procedures.
• Working knowledge of Aviation safety standards and safe operating practices, Code of Federal Regulations (CFRs), and all appropriate maintenance and airworthiness requirements of CFR Parts 1, 21, 25, 43, 45, 47, 65, 91, 119 and 121.
• Prior airline or aircraft manufacturer experience.
• Trax experience.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Serve as an owner to assigned ATA chapters as subject matter expert. Serve as a mentor to newer employees. Consider the strategic connections between assigned areas and other related elements in execution of duties. Serve as a representative of the company at industry activities, steering committees, and may act directly to promote the goals of the Engineering organization.

Pay and Benefits

Salary Range: $59,650-$136,450 / year
Salary Details: Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees.
Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Regulatory Information

Equal Employment Opportunity Policy Statement: It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

All applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

Apply

Apply by 7:00 PM Pacific Time on 8/4/2026