Service Dispatcher

About the role

At EquipmentShare, we’re hiring a Service Dispatcher at our rental facility in Amarillo, TX. This position offers a competitive salary, full benefits, and opportunities for career growth.

Primary Responsibilities

• Maintain high level of customer service with all customers
• Cook and initiate customer dispatch requests and changes with sales team and other departments
• Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers
• Monitor drivers hours and scheduling for availability to cover delivery responsibilities

Why EquipmentShare?

• We do things differently and empower contractors and communities through innovative technology
• We have a mission to transform an industry that’s been stuck in the past
• We offer competitive compensation, full medical, dental, and vision coverage, and a generous PTO + paid holidays
• We provide perks such as tool and boot reimbursements, gym membership stipend, and wellness programs
• We offer career advancement, leadership training, and professional development opportunities

About You

• You want to be part of a team that’s not just changing an industry for the sake of change
• You bring grit, heart, and humility to your work
• You are excited about the opportunity to grow within a fast-paced, mission-driven environment
• You see challenges as opportunities and embrace change and continuous improvement
• You bring energy, effort, and optimism every day

Skills & Qualifications

• Effective oral and written communication skills with internal and external partners
• Proficient with spreadsheets, email tools, and comfortable with learning new technology
• Excellent organizational, time management, and multitasking skills
• Strong technical aptitude and understanding of construction equipment and rental industry
• At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired
• Possess a valid driver’s license

About EquipmentShare

• We are a people-first company powered by cutting-edge technology
• We have a mission to transform an industry that’s been stuck in the past
• We are a team of problem-solvers, go-getters, and builders
• We are committed to attracting, developing, and retaining great people from all walks of life
• We value different backgrounds, talents, and perspectives

Perks & Benefits

• Monthly Family Dinner Night
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Access to industry leading diagnostic tools

A Workplace For All

• We believe the best solutions come from a team that reflects the world around us
• We are committed to solving some of the toughest problems in construction
• We attract, develop, and retain great people from all walks of life
• We value different backgrounds, talents, and perspectives
• We want you to feel like you belong here — because you do

Equal Opportunity Employer

EquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.