Jobs · Customer Service · Indiana

Service Dispatcher

Ultimate Staffing · New Palestine, IN · 1 mo ago
On-siteCustomer Service$31–$33/hrFull-time

Contract/short‑term position (2‑3 months) with possible hire at the end of the assignment. Shifts: Monday – Friday, 8 am – 4 pm, in‑office. Pay: $31‑$33 /hr.

What You’ll Do

  • Respond promptly to customer inquiries.
  • Receive incoming customer calls reporting repair issues for commercial trash and waste compactors.
  • Assist customers with troubleshooting and resolving service‑related issues.
  • Communicate with a network of repair technicians and manage all communications between customer and technician until equipment is fixed.
  • Document interactions in the CRM database.

What You’ll Need

  • 3+ years of customer‑service phone experience.
  • Microsoft Outlook proficiency.
  • CRM experience (preferably Salesforce).
  • Strong communication and attention‑to‑detail skills.
  • Self‑motivated and strong team player in a fast‑paced growth environment.
  • Preferred: Previous dispatch experience.
  • Preferred: Previous trash/waste industry experience.
  • Preferred: Accounting software experience.

Why Apply?

  • Competitive pay.
  • Great work hours with weekends off.
  • May possibly lead to a permanent position.

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