Service Dispatcher
Ultimate Staffing · New Palestine, IN · 1 mo ago
On-siteCustomer Service$31–$33/hrFull-time
Contract/short‑term position (2‑3 months) with possible hire at the end of the assignment. Shifts: Monday – Friday, 8 am – 4 pm, in‑office. Pay: $31‑$33 /hr.
What You’ll Do
- Respond promptly to customer inquiries.
- Receive incoming customer calls reporting repair issues for commercial trash and waste compactors.
- Assist customers with troubleshooting and resolving service‑related issues.
- Communicate with a network of repair technicians and manage all communications between customer and technician until equipment is fixed.
- Document interactions in the CRM database.
What You’ll Need
- 3+ years of customer‑service phone experience.
- Microsoft Outlook proficiency.
- CRM experience (preferably Salesforce).
- Strong communication and attention‑to‑detail skills.
- Self‑motivated and strong team player in a fast‑paced growth environment.
- Preferred: Previous dispatch experience.
- Preferred: Previous trash/waste industry experience.
- Preferred: Accounting software experience.
Why Apply?
- Competitive pay.
- Great work hours with weekends off.
- May possibly lead to a permanent position.