Service Development Director

Responsibilities

• Manages all aspects of education and customer service for referral sources in an assigned geographic area to grow and maintain the customer relationship.
• Acts as a liaison between the source and hospital to obtain information in determining admission eligibility for patient referrals.
• Collections information from referring professionals or facilities then meets with potential patients and conducts pre-admission screenings.
• Communicates results of the prescreening process and recommendations to the patient/family and referral source per company policy.
• Clearly articulates the services Freedom Behavioral provides.
• Affords leadership, support and guidance to referral sources and community resources to ensure customer service expectations are met.
• Regularly markets our services to current and prospective sources through community education and established strategic marketing plans to meet Departmental goals.

Qualifications

• Bachelor of Science Degree in Marketing preferred, or Business Development
• Two years of experience in sales, preferably in a Healthcare or Medical service field
• Self-starter, goal oriented; capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical and communication skills
• Must be able to relate professionally and positively with co-workers, staff and healthcare facilities utilizing excellent communication, interpersonal, presentation and management skills
• Travel is as required within the geographical assigned area, for account/facility visits and participation in Regional activities