Service Development Director
About the role
The Service Development Director (SDD) is responsible for the implementation of business and marketing plans for the facility. Establishes strategic marketing plans to achieve the facility's objectives. Manages the marketing department's operating budgets and plans by territory. Collects information from referring professionals or facilities, meets with potential patients, and conducts pre-admission screenings as a liaison between the source and hospital to obtain detailed information for determining admission eligibility. Assists with care alternatives for patients and families that do not meet the hospital's level of care requirements or program services. Communicates results of the prescreening process and recommendations to the patient/family and referral source per company policy. Is active in community development of services, leads the Service Development Representatives, and is available for consultative and educational services throughout the month. Promotes mental health prevention awareness, develops positive relationships with community resources and networks to provide a seamless continuum of care, and maintains positive collaborative relationships. The ultimate goal is to improve overall community education for all mental health needs and patients referred to the organization.
Work environment characteristics include occasional exposure to fumes or airborne particles, moderate to high noise levels, chemicals used for cleaning, dust, mist, and steam from housekeeping tasks; this is a smoke‑free workplace. Approximately 75% or more of the time is spent inside a building offering protection from weather but not necessarily temperature changes. Physical requirements: ability to stand for moderate periods (up to 60‑80% of a shift), sit for extended periods (at least 4 hours), walk and stand as needed, lift/carry over 10 pounds, perform repetitive tasks/motion, hear alarms, telephone, and normal speaking voice, and work in a hectic environment with frequent interruptions that can cause stress. Exposure Category: Category