Service Desk Coordinator
THE TYPE OF CANDIDATE WE'RE LOOKING FOR
- Experience in guest service
- Excellent organization, coaching, and communication skills
- Previous cash management and drawer balancing experience
- Inventory control and product management experience
- Experience handling phone systems
- Skills in supervision, teamwork, documentation, and ROI
- Solid work history with verifiable references
- Honesty, professionalism, and passion for the beauty industry
- Basic computer software proficiency
YOUR DAY-TO-DAY AS A SERVICE DESK COORDINATOR
In this full-time role, you'll greet guests with warmth, manage service flow, support Future Professionals, answer phones, handle transactions, oversee inventory, and ensure every interaction feels seamless and elevated. Each day, you'll balance organization with connection, turning a busy service floor into a memorable, well-run experience that reflects the standards of Paul Mitchell The School.
ABOUT PAUL MITCHELL THE SCHOOL PASADENA
We are a top cosmetology school in Southern California, just minutes from Old Town Pasadena and South Lake Avenue. Our 15,000-square-foot campus offers programs in cosmetology, hair styling, barbering, skincare, and nail care, drawing students and guests from across the region. Employees love our supportive culture, commitment to giving back, and strong brand recognition, which provide job security and career growth. We invest in our team through ongoing education and professional development, making this a great place to build a rewarding future in the beauty industry.
TAKE THE NEXT STEP
If you're ready to combine your service expertise with your love for the beauty industry, we want to meet you. Apply today! Our initial application is quick, easy, and completely mobile-friendly.
Pay
We offer our Service Desk Coordinator a competitive wage of $18.04 per hour.
Benefits
- Health, dental, and vision
- Paid sick and vacation time
- Discounted professional products and services
- Holiday bonuses