Service Department Office Assistant

About the role

This administrative position provides primary administrative support for the manager and department. You must have excellent communication skills with a focus on customer satisfaction. This is an entry level position with the potential for advancement.

Responsibilities

• Oversee the administrative processes from start to finish, handling all paperwork surrounding parts ordering, repair tickets, etc.
• Oversee insurance paperwork & processing
• Assist with scheduling department work
• Work with the Parts Department to assist with ordering and receiving parts
• Assisting customers on the phone or via email
• Opening and closing repair orders
• Ensure that customers receive prompt, courteous, and effective service and have a positive dealership experience
• Accounts payable and accounts receivable

Requirements

• Must be computer proficient
• Valid driver's license
• General automotive knowledge/experience helpful, but not required

Pay

$15.00 - $17.00 per hour based on prior experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8-hour shift
• Monday to Friday