Service Department Appointment Coordinator

Responsibilities

• Answers and Effectively Handles All Phone Appointments with a Caring and Friendly Tone
• Responds to Internet Inquiries about Vehicle Service and Maintenance to Coordinate Customer Appointments
• Interacts Professionally with Colleagues and Service Personnel to Solve Customer Concerns
• Uses Customers’ Desired Communication Methods to Properly Transfer Trust to Service Team

Qualifications

• Strong Phone Skills
• Time Management, Multi-Tasking, and Effective Prioritization of Tasks are Required
• Self-Motivated, Goal-Oriented, and Structured in Approach to Work
• Proficient with Microsoft Office Suite and Able to Learn New Software Quickly

Benefits

• Accelerated Paid Time Off(PTO) Schedule
• Ample Medical, Dental, and Vision insurance Options
• Locally-managed 401(k)Program with Company Contribution
• Health Savings Account with Company Contribution
• Flex Spending Options
• Life and Disability Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance Options
• Appealing Employee Discounts on Vehicles, Services, Parts, and Accessories
• On-going Training and Education
• The Professional Respect of a Caring, Innovative Leadership Team
• Gillie Cookies and Other Fun Treats from Time-to-Time