Service Delivery Coordinator

About the role

Location: Pleasanton, TX. The Service Delivery Coordinator provides on‑site support for service delivery challenges and leads 24/7 emergency response readiness.

Responsibilities

• Maintain 24/7 readiness to deploy to rig/well sites for emergencies.
• Provide on‑site support for service delivery challenges, including equipment failures and client troubleshooting.
• Conduct proactive field audits on crew adherence to SOPs.
• Contribute to project as a team member.
• Manage long‑term equipment readiness for upcoming projects and new startups.
• Act as the focal point between Engineering, AMO, and Readiness teams for high‑profile job planning.
• Ensure “Lessons Learned” are not just recorded but physically applied to every job.
• Coordinate directly with Supervisors post‑job to capture and institutionalize operational improvements.
• Follow and record internal HSE policies and procedures to ensure a safe and compliant environment.

Requirements

• Bachelor’s degree in a related field.
• 5+ years of experience in Thru‑Tubing, Fishing, Completions or Coil Tubing.
• Extensive, demonstrable experience navigating standard practices, safety protocols, and quality requirements for field execution.
• Proven ability to manage equipment contingencies and maintain client confidence under pressure.
• A “boots‑on‑the‑ground” approach to auditing and coaching before issues arise.
• 5 years of Oilfield experience in: Thru‑Tubing, Fishing, Conventional Fishing, Completion Packers, Coil Tubing.
• Strong computer skills.

Benefits

• Contemporary work‑life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• Eligibility to participate in Company‑sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
• Choice of coverage options that best suit your needs