Service Coordinator, Residential Treatment

About the role

The Adult Residential Treatment Center (RTC) provides services for persons ages 18 and older with serious mental illness, including individuals with co-occurring substance use disorders or development disabilities. Our teams craft individualized plans for the residents to reach the highest level of recovery possible.

Responsibilities

• Assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for clients as necessary.
• Assist clients through program enrollment and orientation.
• Coordinate client medical appointments, transportation, housing, money management, etc.
• Develop and assist with client medication management plan.
• Obtain and maintain entitlements for clients.
• Maintain accurate and complete documentation.
• Develop and coordinate transition plans and program discharge.

Benefits

• Commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure/certification preparation.
• Comprehensive medical, dental, and vision benefits for benefit‑eligible positions.
• 403(b) retirement match.
• Generous paid‑time‑off for benefit‑eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Generous mileage reimbursement program.
• Pay rate: $20.95 per hour (flat rate).

Requirements

• High school diploma or GED and 1 year of related experience.
• Bachelor’s degree preferred.
• Willingness to obtain additional certifications and trainings as required.
• Driver’s license with 3 points or less and access to an insured vehicle.
• Availability to work days, nights, weekends, and holidays as needed by the program.

About Sheppard Pratt

Sheppard Pratt’s mission‑driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. We offer continuing education, tuition reimbursement, and career development programs to facilitate your professional growth. Together, we can put your purpose to work.