Service Coordinator - Residential Based

About the role

We are looking for a highly organized and experienced Service Coordinator in our SL department. You will serve as an advocate for individuals with intellectual and/or developmental disabilities to ensure all health and safety needs are met with dignity. You will participate as part of a team to create teaching and support strategies to meet outcomes identified in each individual's plan. Providing mentorship, guidance, and training to our Life Skills Coaches.

Responsibilities

• Provide staffing coordination to meet state and agency-required coverage to maintain health and safety and manage day-to-day staffing needs for the assigned caseload.
• Communicate current needs, staffing issues, and all timekeeping management to Human Resources and Payroll.
• Identify specific needs and wants within the residential home to ensure person-centered planning and initiate changes needed.
• Maintain regular communication with the assigned nurse, Assistant Director, day program coordinator, HR, and individual Interdisciplinary Teams on all pertinent related matters.
• Active participation in all internal and external audits/surveys.
• Attend ISP and IDT meetings.
• Verify/complete monthly activity schedules.
• Team-driven ongoing emails.
• Monthly updates to annual/semiannual ISP reporting with documentation review.
• Review TSS frequency—work with teams for accuracy and changes as necessary.
• Participate with the team to create TSS and action steps for all individuals on the caseload.
• Ensure nutritional recommendations are met through reviewing mealtime needs for individuals and ensuring coaches/coordinators are aware of needs.
• Teach Therap GER process to coaches and support the ANE reporting process.

Requirements

• Minimum High School Diploma or equivalent.
• Current and valid driver’s license.
• Safe insured/registered vehicle.
• Must be 25 years of age.
• Completed a minimum of 1 year of human service management or successfully completed the HeartWell Management Training Program.
• Experience with DD Waiver.
• Work shifts as needed.
• Participate in an on-call rotation.

Pay

$47,840 – $52,000 yearly salary.