Service Coordinator

Position Summary: The Service Coordinator at Hustle Notice Biz supports day-to-day operations across staffing, recruiting, business development, marketing, client service, and project coordination.

Responsibilities

• Receive and document service requests from candidates and business clients and confirm the information needed to move each request forward.
• Schedule or route work to the appropriate owner and track status through completion.
• Maintain current notes, dates, commitments, and next steps across service and customer records.
• Communicate progress, changes, and expected timelines to candidates and business clients using approved channels.
• Coordinate exceptions with candidates, clients, recruiters, and business teams and escalate issues that require additional approval or expertise.
• Review open requests regularly and follow up on overdue actions, missing information, or unresolved customer needs.

Requirements

• Customer-service, scheduling, dispatch, operations, or service-coordination experience is preferred.
• Strong written communication and ability to keep several open requests organized.
• Comfort working with calendars, ticketing or CRM systems, shared records, and status trackers.
• Reliable internet access and a quiet, secure workspace suitable for handling business information in a remote-work environment.
• Ability to complete a pre-employment background check.

Pay

$55,500 - $63,500 per year

Schedule

• Full Time
• 100% Remote — United States