Service Coordinator

Dinamic AS Group is adding a Service Coordinator to its remote team supporting premium travel planning, private experiences, customer communication, trip coordination, and travel sales.

Responsibilities

• Receive and document service requests from travelers and travel clients and confirm the information needed to move each request forward.
• Schedule or route work to the appropriate owner and track status through completion.
• Maintain current notes, dates, commitments, and next steps across service and customer records.
• Communicate progress, changes, and expected timelines to travelers and travel clients using approved channels.
• Coordinate exceptions with travelers, suppliers, and internal travel teams and escalate issues that require additional approval or expertise.
• Review open requests regularly and follow up on overdue actions, missing information, or unresolved customer needs for Dinamic AS Group.

Requirements

• Customer-service, scheduling, dispatch, operations, or service-coordination experience is preferred.
• Strong written communication and ability to keep several open requests organized.
• Comfort working with calendars, ticketing or CRM systems, shared records, and status trackers.
• Reliable internet access and a quiet, secure workspace suitable for handling business information in Dinamic AS Group's remote-work environment.
• Ability to complete a pre-employment background check.

Pay

$54,500 - $62,500 per year

Schedule

Full Time, 100% Remote — United States