Service Coordinator

About the role

Amerit Fleet Solutions, one of the leading fleet maintenance companies in the US, is seeking a skilled Administrative Support professional to handle data entry, scheduling of repairs, customer service, client communications, parts inventory management, safety compliance, occasional vehicle transport, and light garage and office cleaning.

Responsibilities

• Keeps track of parts requests and submitted documents
• Prepares and sorts parts requests, identifies and interprets data to be entered on spreadsheet
• Contacts preparers of parts requests to resolve questions, inconsistencies, or missing data
• Confirms accuracy of data such as unit numbers, VINs, work order numbers, etc.
• Reviews and makes necessary corrections to information entered
• Assists in establishing and maintaining an effective and efficient records management system
• Generates reports and responds to inquiries regarding entered data as requested
• Maintains confidential information
• Performs general clerical duties such as typing, answering phones, etc.
• Transports vehicles as needed
• Interacts with clients through both email or phone as necessary
• Performs other job-related duties as assigned

Requirements

• At least 3 years’ experience in a supportive role
• Parts, inventory, and mechanical aptitude a plus
• Strong written and verbal communication skills
• Excellent customer service; customer/client-driven approach
• Strong organizational and planning skills
• Knowledge of records management procedures

Working Conditions

• Exposure to heavy traffic areas while performing job duties
• Exposure to considerable amounts of dust, diesel fumes, and noise
• Exposure to chemicals, oils, greases, or other irritants
• Access any area of equipment or vehicle to perform necessary maintenance
• Ability to move and position heavy objects
• Ability to bend, stoop, crouch, kneel, and crawl to repair vehicles
• Ability to work outside in various weather conditions

Pay

$24.00 - $28.00 hourly, paid weekly every Friday.

Schedule

Monday–Friday, 7:00 AM–3:30 PM.

Benefits

• Full benefits within 30 days, including medical, dental, vision, prescription drug coverage, life insurance, and disability insurance
• 401(k) match program
• Paid vacation, holidays, and sick time
• Boot and prescription safety glasses reimbursement
• Career and learning development through Amerit University’s extensive training program
• Employee referral program with up to $500 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform with points redeemable for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion
• Wellness and fitness programs through providers