Service Coordinator

About the company

We are a collective of HVAC design and implementation experts. As recognized industry leaders, we combine our craft with care for spaces that matter most: healthcare, commercial, institutional, and mission critical. Our nationwide reach gives you flexible solutions for any market or project—delivering the expertise and resources to support your work at every scale. We believe in working with the best products, partners and people and hope you’ll join us!

About the role

We are seeking a Service Coordinator to join our team. This position supports the coordination of projects while assisting with administrative duties related to operations.

Responsibilities

• Schedule and coordinate routine maintenance, repairs, and installation appointments with technicians and clients
• Maintain detailed records, including maintenance histories, warranties, and service schedules
• Process work orders and maintenance requests, ensuring proper prioritization and timely completion
• Maintain preventive maintenance schedules
• Communicate with clients, contractors, and team members regarding project status and updates
• Handle administrative tasks such as filing, data entry, and document management
• Assist in coordinating emergency service calls as needed

Requirements

• High school diploma or equivalent required; Associate's degree in Business or related field preferred
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Detail-oriented with good problem-solving skills
• Ability to work independently and as part of a team

Qualifications

• Experience with project scheduling and coordination
• Working knowledge of Business Central or Great Plains