Service Contracts Coordinator

Essential Duties & Responsibilities

• Oversight of Preventative Maintenance Contract process once secured by sales team, including organizing contract documents, scheduling work, ensuring completion, reviewing documents and financial performance of contracts, and preparing documents for customer billing.
• Assistance in dispatching technicians to support the execution of preventative maintenance contracts.
• Maintenance of existing local data filing systems and processes.
• Securing parts and materials necessary for work completion.
• Assembling all documentation and invoices required and reviewing for quality and accuracy in support of timely billing of customers for completed work.
• Generation, review, and sending of applicable reports to Account Managers.
• Reviewing technician's notes for accuracy and completion on work assignments.
• Reviewing overall revenue and costs of each contract and customer, ensuring quality service for customers and positive revenue generation for the Company.
• Reviewing customer equipment lists with Account Managers for each customer to identify equipment which may need to be replaced.
• Identifying contract renewal timeframes and potential cost increases or potential savings.
• Working with Account Managers to support information requests as they secure updated or renewed contracts.
• Performing any additional duties assigned by the Manager, including tasks outside of this scope as needed to support the overall success of the company.

Qualifications

• Competitive salary and benefits package offered by a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure.
• Equal Opportunity Employer status.
• Emcor Group and its companies list open positions here.
• No fraudulent postings or emails regarding job openings.
• Do not contact individuals for services outside of EMCOR’s normal application process.